Mini-Microsoft Cutting Room Floor

Sunday, August 13, 2006

Good for your own blog - New comment on Niall Sez Microsoft is Too Big and Paralyzed

Ray Myers has left a new comment on your post "Niall Sez Microsoft is Too Big and Paralyzed":

Corporate Policy #2 – To “Do Good” is to Serve the Customers Interests

NOTE: Do not read this unless you fully understand and will begin to practice and use Corporate Policy #1 - Don’t Lie to Others; be Scrupulously Honest with Yourself.

What motivates us? Some eastern religious philosophies believe that we all exist to serve others, use our gifts and grow. While in our cubicles, we use our gifts by serving the corporation with the benefits of our output. We grow as we receive feedback regarding this output, adjusting our mistakes, building upon our successes. But, is it enough to serve just the corporation during those 8+ hours a day? Not really. And, especially not if said corporation doesn’t believe in Corporate Policy # 1.

It’s time to stop for just a minute to say this: Corporate Policy #1 and #2 and those that follow are YOUR corporate policies not theirs. It’s your way of behaving in the corporation. If you and others follow them, the corporation will heal, in some significant and positive fashion. But, to survive in this environment and prosper, we must empower ourselves with some relevant guiding principles. These are the ones I present to you. They are my single, loving best effort. Use them. To do nothing will lead to chaos and confusion. Are you there already? I thought so.

So, begin to think in terms of the customer. Little by little, day by day. What do they want? Ask your friends, your family, your enemies, your dog, but for God’s sake…ask! Don’t you just love it when the significant people in your lives just blurt out what they want? I don’t know about you but, I will often go to great lengths to help them get it. The next best thing is for us to ask them. We aren’t always great at telling people what we want. Fortunately, customers are ALWAYS willing to tell us what they want. What a gift! Free knowledge! We never use it. Until now. Do it. One by one, cubicle by cubicle, family by family, dog by dog. Do it! It will change your life at Microsoft.

Stay tuned for YOUR Corporate Policy #3.

(I'm sorry Ray. I appreciate your enthusiasm, but perhaps this series, and the long comments in general, is better suited for your own blog and you can link to specific posts over here or such to show up in the link list.)

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